About Us

Secret Garden Florist

About Us

We are family owned and operated. We are committed to providing the highest quality flowers, plants and gifts available at the fairest price possible. Every customer is very important to us and we strive to give our utmost professional attention to every single order. Our entire staff is dedicated to delivering the highest level of customer service and creativity.

To back it up, we offer our 100% Satisfaction Guaranteeā€¦ "If for any reason you're not satisfied with your floral purchase, we will cheerfully replace it" - straightforward - no hassles. You can rest assured when you place an order with us, your satisfaction guarantee is always included.

Whether you need flowers delivered around the world or just around the corner, we're here to help. Our experienced professional floral consultants are always happy to help you select the perfect floral expression.

Simply let us know your list of special occasions you wish to be reminded of and we won't let you forget them. Our staff will be happy to notify you of special dates or occasions by email or phone. Call today and give us your list, or register online and set one up today! We won't let you forget anyone!

  • Turn your expressions of love, happiness, appreciation, sympathy and more into lasting floral impressions.
  • Order online or call 805-672-2900 to speak with a Floral Consultant 24/7.
  • We offer same day flower delivery to all local, for orders placed before noon, ET.
  • We are located in Ventura CA and we deliver flowers daily throughout Ventura CA
  • We import flowers from around the world, and buy specialty products from local growers.
  • We carry traditional items, many varieties of roses, plants and dish gardens, gourmet and fruit gift baskets, and exotic and tropical flowers rarely seen in florists around Arlington flower shops!

Hours of Operation

  • MONDAY : 08:00 AM - 06:00 PM
  • TUESDAY : 08:00 AM - 06:00 PM
  • WEDNESDAY : 08:00 AM - 06:00 PM
  • THURSDAY : 08:00 AM - 06:00 PM
  • FRIDAY : 08:00 AM - 06:00 PM
  • SATURDAY : 08:00 AM - 03:00 PM
  • SUNDAY : 09:00 AM - 03:00 PM

Holiday Hours

We are open on Mother's Day, Valentine's Day and maintain extended hours during the week. We are closed during the following six national holidays: New Year's Day, Memorial Day, Labor Day, Thanksgiving Day, and Christmas Day.

During the busy floral weeks of Christmas, Valentine's Day we urge you to place your order early in order to receive the best possible selection and service. We do our best to accommodate same day delivery requests during these busy times, but sometimes we cannot fulfill each request -- particularly to non-local areas. Placing your order two days prior to each major holiday is requested whenever possible.

Contact Information

You may order 24/7 online and by phone (805-672-2900). You can also contact us by email at .

Our store location is:

677 E Main Street,
Ventura CA 93001

Delivery Policy

Delivery fee is applied to each order, for each address, for delivery anywhere in the U.S. or Canada during normal delivery times. There may be additional charges for special time requests or rush delivery. Specific time requests we will do our best to accommodate, but cannot be guaranteed.

Orders for delivery anywhere in the U.S. or Canada must be received before 1pm in the recipient's time zone to assure same day delivery. Orders received after that time will be delivered the next day.  (Except Mother's Day) International orders (except to Canada) must be called in (805-672-2900) and generally require 48 hours for delivery. We cannot accept international orders online (except to Canada).

Local Delivery Areas

Our Cities

Ventura, Ojai

Payment Options

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.